Nokia N96 Handset Instructions for Back-up and Upgrade

Backing Up your N96 Handset:

Optus is committed to helping you get the very best mobile experience.

Access to services make your life easier wherever you work / live / play and your advanced N96 handset is becoming more like a mobile multi-media computer than a phone. As just one of the ways to thank you for trying our mobile TV service, we have attached instructions to back up your device and help you keep your precious memories and data safe - just in case your N96 is lost or stolen.

Backing up is easy to do and once you have it set-up, you can keep using your N96 knowing you'll have peace of mind, and access to the latest services and software updates as they become available.

If you are having any difficulties please contact Nokia Customer Service using the numbers/addresses below.

To do so, please follow the attached Instruction Sheet titled:

N96 Backup Instructions

Firmware Upgrade for your N96 Handset:

If you wish to improve the quality of the broadcast you will need to upgrade the firmware of your device. You should always backup the data on your device before upgrading the firmware as this will ensure all your preferences and content are protected.

To do so, please follow the detailed Instruction Sheets attached and titled:

Nokia N96 Software Updating


Nokia N96 Restore Processes

Nokia N96 Handset Technical Enquiries

In which instances should I call Optus for technical assistance?

All technical support is to be provided by Nokia

Nokia - Technical Enquiries related to my handset use for the trial?

You can visit www.nseries.com/support; or

You can contact Nokia Customer Care (Available from 8.00am - 8.00pm Eastern Standard Time, Monday to Sunday) with any specific queries on the Nokia N96 or activation of the DVBH service.

Nokia Customer Care - 1300 366 733

Otherwise please visit one of the centres below:

Nokia Care Centre
144 Marsden Street
Parramatta
(Cnr Macquarie Street)
M-F 8:30 - 5:30 Sat 9-1pm

Nokia Care Centre
688 Pacific Hwy
Chatswood
(Opposite Vodafone tower)
M-F 8:30 - 5:30

Nokia Care Centre
7 The Avenue
Hurstville
(next Westfield Shopping Centre)
M-F 8:30 - 5:30


Checklist:

" Enable DVBH on N96 Handset via Instruction Sheet

" Note the Coverage Map for the premium areas of broadcast.

" Optional - Backup your device and Upgrade Firmware